If you’re the owner of a large commercial property like a shopping mall or retirement home, you probably understand the merits of hiring a janitorial service to take care of the cleaning for you. We’ve run into a lot of office and building managers who have been tasked with finding a cleaning company who will clean their office building or work space on a daily or weekly basis but they often aren’t sure what questions to ask of prospective cleaning companies or what they should expect from them. Below is our list of questions to keep in mind when hiring a janitorial cleaning service company.
Questions to Ask Janitorial Cleaning Services
- How often will you visit my space?
- If your office experiences high-traffic, a daily cleaning service will be necessary. However, smaller offices might only need weekly or monthly janitorial services.
- What hours are you available to clean my space?
- If your standard office hours are 9am-5pm, you might prefer a janitor to come after hours, when he or she won’t impact the productivity of your employees.
- Does someone need to be around while you are there?
- It is important to find a janitorial service that you can trust to enter and exit your building safely and securely if they clean after-hours.
- Do you have insurance?
- You need to be sure that the cleaning company you choose is fully insured in case an accident occurs in your space. Unlicensed cleaning companies can present issues for their own employees and also for you, should something bad occur.
- How many years of experience do you have?
- A reputable janitorial cleaning service should have several years of experience in the industry and positive customer testimonials to back them up.
- Do you have a good reputation?
- Speaking to former clients is the best way to determine if they were happy with their cleaning experience. You can also do an internet search or visit a company’s Facebook page to see what previous customers have to say about them.
- What services are included when you visit my space?
- Companies that provide janitorial cleaning services usually include the following duties: empty trash cans/recycling bins, sanitize washrooms, dust all furniture, vacuum carpets, and wash floors.
- What do you charge for services that fall outside your normal range of duties?
- It is important to find out how much additional cleaning services will cost. This can include non-daily services like window washing, steam cleaning, floor waxing and more.
- Can I customize my cleaning plan?
- Every space is different which means that a good janitorial cleaning service will work with you to determine exactly what your needs are so that you can save time and money by only cleaning what you need to be cleaned.
We have many clients in Oshawa, Whitby, Scarborough and other areas of the GTA who benefit from our janitorial cleaning services. If you’re interested in a free, no-obligation quote for a janitorial cleaning service package from Canadian Carpet Cleaning, please contact us today and we’ll get back to you right away.